FAQ

Frequently Asked Questions – VEVION

1. How long does delivery take?
We typically deliver within 3–5 working days across India. Remote or rural locations may take slightly longer.

2. Do you offer free shipping?
Yes — enjoy free shipping on all orders, with no minimum purchase.

3. What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD) where available.

4. Is COD available everywhere?
COD is available for most serviceable pin codes. In some areas, we may confirm your order via call or WhatsApp before dispatch.

5. How can I track my order?
Once your order is shipped, you’ll receive an SMS or email with a tracking link to monitor your delivery in real time.

6. What if I receive a wrong or damaged product?
We only accept returns or exchanges for incorrect or defective items. An unboxing video is required to process your request. Please contact us within 3 days of delivery.

7. How often do you launch new products?
We introduce new trending products every week and run exclusive flash deals. Follow us on social media or join our email list for updates.