Frequently Asked Questions

General

What products do you sell on www.vevion.online

We offer a diverse range of products spanning categories such as electronics, fashion, home decor, beauty, and more. Explore our website to discover our extensive collection.

How can I place an order ?

Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.

Why should I create an account

No account creation is necessary. We provide a seamless shopping experience without the need for accounts. Your order updates, including tracking numbers, will be sent to your email.

Shipping And Delivery

How long will it take to receive a tracking number ?

We have a next day dispatch policy, so all orders are allocated the tracking numbers  within 24 hours. You will receive the tracking number on your email address. You can also contact us to get the tracking information.

Will I receive a confirmation number when I place my order ?

Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)

How do I cancel my order ?

Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@vevion.shop. Once an order is shipped, it cannot be cancelled.

Payment Related

What is Your Return and Refund Policy ?

We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

What payment methods do you accept ?

We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Do you offer Cash on Delivery (COD) ?

Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.